Privacy Policy

KeteIQ ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligence platform, in accordance with the Privacy Act 2020 (New Zealand).

Personal Information:

• Name and email address (when you register or contact us)
• Organisation affiliation and role
• Usage data and platform interactions
• Communications and feedback you provide

Technical Information:

• IP address and browser type
• Device information and operating system
• Platform usage analytics and interaction patterns

We use your information to:

• Provide and improve our intelligence platform services
• Facilitate collaboration and knowledge sharing
• Communicate with you about platform updates and opportunities
• Analyse usage patterns to enhance user experience
• Ensure platform security and prevent misuse
• Comply with legal obligations

We do not sell your personal information. We may share information with:

• Partner organisations: With your consent, to facilitate collaboration
• Service providers: Who assist in operating our platform (under strict confidentiality agreements)
• Legal authorities: When required by law or to protect rights and safety

Insights and data syntheses shared on the platform are aggregated and anonymised to protect individual privacy while enabling collective intelligence.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for data processing
• Lodge a complaint with the Privacy Commissioner

To exercise these rights, contact us at privacy@keteiq.org.nz

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Aggregated, anonymised data may be retained indefinitely for research and platform improvement purposes.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

You may also contact the Office of the Privacy Commissioner:www.privacy.org.nz